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Categories Browse Directory   Business Solutions     Sales and Marketing       Sales Management Filter results by: All document types Analyst Reports Articles Case Studies Demos E-Learning Tutorials Podcasts Videos Vendor White Papers Webinars Sort results by: Relevance | Date | Company | Price  Research 1 - 25 of 58 | Next Page Telecoms Reinvention - Optimizing the Online Customer Experience by Art Technology Group (ATG)     (VENDOR WHITE PAPER) June 07, 2010 - (Free Research) This paper explores how telecoms companies need to find ways to efficiently, effectively and consistently engage with customers to optimize their whole experience. Continue reading to learn more on how to optimize the online customer experience.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Optimizing the E-Commerce Experience by Art Technology Group (ATG)     (VENDOR WHITE PAPER) June 07, 2010 - (Free Research) This paper discusses how online purveyors are upgrading their e-commerce platforms and making investments in next-gen technologies to enable cross-channel selling, segmentation and personalization, better search and navigation, and more. Continue reading to learn how optimization services have made optimizing the e-commerce experience a breeze.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Wilson Tool International: Engineering E-Commerce with SAP® CRM by SAP America, Inc.     (CASE STUDY) September 03, 2010 - (Free Research) This case study explains how Wilson Tool chose SAP CRM to help provide its e-commerce foundation. They found that the e-commerce functionality of SAP CRM application would best meet the company’s immediate needs and provide a platform for future growth. Continue reading to learn all the benefits Wilson Tool experienced by choosing SAP CRM.   VIEW ABSTRACT | GO TO CASE STUDY Strategic Value With Trade Promotion Management: A Closed-Loop Process for Quick Wins and Profitable Growth by SAP America, Inc.     (VENDOR WHITE PAPER) September 03, 2010 - (Free Research) This paper presents the situation of N-Hair, a fictional high-end hair-care products company that is now expanding into channels in broader consumer markets. Read this paper to learn how the firm has positioned itself well for long-term success as it preserved its brand image with SAP software.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Service: Reduce Cost While Maintaining Customer Satisfaction by SAP America, Inc.     (VENDOR WHITE PAPER) September 03, 2010 - (Free Research) Leading companies have found that the secret to thriving in an uncertain economy is the combination of customer retention, efficiency, and revenue. Read on to learn how the SAP CRM application will reduce costs and increase revenue while maintaining a high level of customer satisfaction, loyalty, and retention.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER SAP and Marketing Management: More Effective Marketing Through Collaboration by SAP America, Inc.     (CASE STUDY) September 03, 2010 - (Free Research) This paper explains how when SAP AG upgraded to SAP CRM they were able to improve performance, usability, and overall interaction between sales roles and other roles that support sales.  Continue reading to learn how to achieve a more effective marketing approach through collaboration with the sales team.   VIEW ABSTRACT | GO TO CASE STUDY SAP Customers Support Sales-Effective Processes and Technologies with Enhanced Data Analysis by SAP America, Inc.     (ANALYST REPORT) September 03, 2010 - (Free Research) This paper discusses how Best-In-Class organizations have demonstrated a significant emphasis on providing sales leaders with better information in order to make better decisions.  Continue reading to learn how organizations that also deployed solutions such as SAP CRM were consistently among the Best-In-Class.   VIEW ABSTRACT | GO TO ANALYST REPORT SAP and Sales Management: A Better End-to-End Sales Process that Incorporates All Global Stakeholders by SAP America, Inc.     (CASE STUDY) September 03, 2010 - (Free Research) This paper discusses how when SAP AG upgraded to SAP CRM they were able to optimize the sales processes on a global scale which means more effective collaboration, better visibility, improved productivity, and stronger customer relationships. Read on to learn how to reach a better end-to-end sales process that incorporates all global stakeholders.   VIEW ABSTRACT | GO TO CASE STUDY Sales: Maximize Profitability, Improve Performance, and Deliver Customer Value by SAP America, Inc.     (VENDOR WHITE PAPER) September 03, 2010 - (Free Research) This paper explains how the SAP CRM application equips your sales professionals with the tools and information they need to plan, execute, and analyze sales operations throughout the sales cycle. Continue reading to learn how to maximize profitability, improve performance, and deliver customer value with SAP CRM.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Sales Performance Management: Maximize Profits with Comprehensive Sales Processes by SAP America, Inc.     (VENDOR WHITE PAPER) September 03, 2010 - (Free Research) This paper discusses how many companies establish formal sales processes to boost productivity in their sales organizations. Read on to learn how the positive effects of more productive sales forces extends beyond cost reduction; they help increase revenue and the likelihood of higher profit margins as well.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER FMC Technologies: Gaining Greater Insight into Sales Forecast Data with SAP® CRM by SAP America, Inc.     (CASE STUDY) September 02, 2010 - (Free Research) FMC Technologies Inc. of Houston is a leader in oil and gas equipment service. This case study describes how by replacing Siebel software with the SAP CRM application, the company integrated and centralized its forecasting data, enabling managers to make better and faster decisions about supply chain capacity.   VIEW ABSTRACT | GO TO CASE STUDY Eclipse Aviation: Jet Maker Uses Enhanced SAP® Software Usability to Support Sales Team by SAP America, Inc.     (CASE STUDY) September 02, 2010 - (Free Research) After switching to SAP CRM, the sales team members now benefit from the integration of sales-related activities in both their Microsoft Outlook in-boxes and Web browsers. Continue reading to learn all of the benefits that not only the sales team experienced from switching to SAP® software but also how the marketing team has benefitted as well.   VIEW ABSTRACT | GO TO CASE STUDY Best-in-Class Marketers Drive Enhanced Customer Loyalty by SAP America, Inc.     (ANALYST REPORT) September 02, 2010 - (Free Research) This paper will explore how top-performing companies are capturing, integrating, managing, measuring and acting on valuable customer data throughout the entire customer lifecycle, in order to maximize customer loyalty and achieve Best-in-Class bottom-line results.   VIEW ABSTRACT | GO TO ANALYST REPORT Mobilizing CRM for the salesforce on the go by Sybase, Inc.     (BROCHURE) March 31, 2010 - (Free Research) Mobilizing CRM systems automates sales processes, increases productivity and enhances customer service. Sybase Mobile Sales for SAP CRM equips sales professionals with the capabilities they need to view and track opportunities, contacts, leads pipeline activity and more from anywhere, anytime. Read this virtual brochure to learn more.   VIEW ABSTRACT | GO TO Brand Management - Leveraging the Power of Integrated Marketing by SAP America, Inc.     (VENDOR WHITE PAPER) February 01, 2008 - (Free Research) The evolution of consumer marketing causes everyone to think in new ways. Instead of reaching consumers through traditional media, Internet, product placement and word of mouth are good alternatives. Check out this paper for more information about integrated brand management.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Best Practices of the Best-Run Sales Organizations: Sales Opportunity Blueprinting by SAP America, Inc.     (VENDOR WHITE PAPER) April 27, 2009 - (Free Research) Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Aligning Sales Territories to Enhance Sales Productivity: Improving Customer Relationships in a Tough Economy by SAP America, Inc.     (VENDOR WHITE PAPER) April 24, 2009 - (Free Research) Even when times are good, sales force effectiveness commands management attention: after all, the success of the sales force is integral to profitable growth. But in a tough economy, retaining customers and reducing costs become paramount, and thus sales force effectiveness truly takes center stage.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Performance Management and Business Intelligence: A Power Combination by BeyeNETWORK     (ANALYST REPORT) August 16, 2010 - (Free Research) Since the beginning of the industrial age, company leaders and managers have sought to predict, plan, and control company performance. This recent research conducted by DecisionPath Consulting examines the adoption of BPM and BI to drive performance and profits.   VIEW ABSTRACT | GO TO ANALYST REPORT Optimize your sales performance in the Cloud with Microsoft Dynamics CRM Online by Microsoft     (VIDEO) August 23, 2010 - (Free Research) Attend this webcast to see Microsoft Dynamics CRM Online in action (including integration to Microsoft Business Productivity Online Services), and learn about customers who have used the solution to address areas such as Microsoft Office Outlook integration for e-mails, lead routing and qualification, and more.   VIEW ABSTRACT | GO TO Social Media Metrics: Listening, Understanding and Predicting the Impacts of Social Media on Your Business by SAS Institute Inc.     (VENDOR WHITE PAPER) August 18, 2010 - (Free Research) This paper discusses how the conversations taking place on these social networks can build or erode your brand, your reputation, leads, sales and revenue. Outspoken individuals change other people’s opinions about you. Read this white paper to learn how to understand and predict the impact of social media on your business.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Landing Your Target: 4 Ways to Win More Deals Using Company-Based Sales Triggers by OneSource Information Services     (WEBINAR) August 18, 2010 - (Free Research) Sales triggers are time-sensitive events such as executive changes, mergers and acquisitions, and funding announcements that present immediate sales opportunities. Watch this webcast to learn 4 ways to win more deals using company-based sales triggers.   VIEW ABSTRACT | GO TO WEBINAR Webcast: Performance Management and Business Intelligence: A Power Combination by BeyeNETWORK     (WEBINAR) August 11, 2010 - (Free Research) In today’s competitive marketplace, it’s important that companies use the best available tools and methods to achieve success. This webcast features business intelligence/data warehousing experts Nancy Williams and Steve Williams and the results of their BI survey.   VIEW ABSTRACT | GO TO WEBINAR The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by Microsoft     (VENDOR WHITE PAPER) September 14, 2009 - (Free Research) This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Sales and Marketing: The New Power Couple by Microsoft     (VENDOR WHITE PAPER) December 01, 2008 - (Free Research) This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Sales 2.0 and Beyond: Driving Next-Generation Sales Prospecting by OneSource Information Services     (VENDOR WHITE PAPER) August 12, 2010 - (Free Research) This paper discusses what lies beyond sales 2.0: how to marry the “best of the fundamentals” with sales enablement and social media. Because - despite the proliferation of communication technologies—the root of successful selling hasn’t changed. It’s still all about the right message, delivered to the right person, at the right time.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER 1 - 25 of 58 | Next Page

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