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Categories Browse Directory   Business Solutions     Sales and Marketing       Customer Data Integration Filter results by: All document types Analyst Reports Articles Case Studies Demos E-Learning Tutorials Podcasts Videos Vendor White Papers Webinars Sort results by: Relevance | Date | Company | Price  Research 1 - 25 of 35 | Next Page Delivering Superior Customer Value in Communications Firms: Enabling Optimal Offer Creation for Service Providers by SAP America, Inc.     (VENDOR WHITE PAPER) April 27, 2009 - (Free Research) For communications companies - whether focused on telecommunications services or media content - these are challenging times. Markets are saturated with new offerings, and margins continue to diminish. In response, communications service providers (CSPs) are concentrating on improving offers of voice, content, and data services.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER 1to1 Executive Dialogue: Dialing in on Customers by Infor CRM     (VENDOR WHITE PAPER) April 02, 2010 - (Free Research) In this 1to1 Executive Dialogue, Don Peppers and Tony Compton talk about why CME companies need to improve their customer engagement initiatives, and the importance of customer analytics not only in retaining customers, but in increasing their share-of-wallet in such a highly competitive space.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Optimize your sales performance in the Cloud with Microsoft Dynamics CRM Online by Microsoft     (VIDEO) August 23, 2010 - (Free Research) Attend this webcast to see Microsoft Dynamics CRM Online in action (including integration to Microsoft Business Productivity Online Services), and learn about customers who have used the solution to address areas such as Microsoft Office Outlook integration for e-mails, lead routing and qualification, and more.   VIEW ABSTRACT | GO TO Drive Sales, Marketing and Service Success with Microsoft Dynamics CRM Online by Microsoft     (VIDEO) August 23, 2010 - (Free Research) Attend this webcast to see the product in action (including integration to Microsoft Business Productivity Online Services), to understand the competitive advantages Microsoft Dynamics CRM Online has over other solutions in the market, and to hear examples of successful customers managing their customer relationships in the cloud.   VIEW ABSTRACT | GO TO The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by Microsoft     (VENDOR WHITE PAPER) September 14, 2009 - (Free Research) This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Customer Relationship Management: The Winning Strategy in a Challenging Economy by Microsoft     (VENDOR WHITE PAPER) April 08, 2009 - (Free Research) In a growth economy, businesses typically spend aggressively to stoke the growth engine. When money is tight, however, organizations seek more cost-effective ways to nurture their business expansion. This paper explains how organizations can save money over tough times and find themselves better positioned to take the lead when times improve.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER CRM and Social Networking: Engaging the Social Customer by Microsoft     (VENDOR WHITE PAPER) June 09, 2009 - (Free Research) As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER E-Book: An Executive’s Guide to Customer Data Analytics and Customer Intelligence: How to Get More Out of Customer Data with Analytics Technology by Infor CRM     (EBOOK) April 15, 2010 - (Free Research) The challenge facing many organizations is exactly how to deploy analytics to unlock insight from customer data. This e-book offers an executive overview of customer data analytics and customer intelligence, with deployment advice and best practices from top performers.   VIEW ABSTRACT | GO TO  Oracle Data Integrator Enterprise Edition Executive Overview  by Oracle Corporation     (VENDOR WHITE PAPER) February 01, 2009 - (Free Research) Oracle Data Integrator Enterprise Edition (ODI-EE), a key component of Oracle Fusion Middleware, provides a strong and reliable integration platform for your IT infrastructure. Read this paper for five key reasons why choosing ODI-EE may end up being one of the smartest decisions you make for your company.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER IDC Technology Spotlight: Making the Customer Experience Core to Business Processes (HP's Real-Time BSS) by Hewlett-Packard Company     (ANALYST REPORT) December 17, 2009 - (Free Research) This IDC Technology Spotlight discusses why service providers need to focus on business process support systems and invest in relevant technologies as a means to optimize the customer experience. This report also highlights the role that HP plays in delivering solutions in this important market.   VIEW ABSTRACT | GO TO ANALYST REPORT Frost and Sullivan: Customer Experience Management: A Business Imperative beyond a Technology Solution by Hewlett-Packard Company     (VENDOR WHITE PAPER) February 22, 2010 - (Free Research) In this white paper, Frost & Sullivan, a global consulting and research firm, shares real-world insights from its latest comprehensive study of the value of CEM, including operator strategies driving adoption, best practices and KPIs, and a glimpse into the future of CEM.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER 5 Low Cost Tips for Protecting Exchange from Downtime by Marathon Technologies     (WEBINAR) July 28, 2010 - (Free Research) Windows Server applications are at the very core of small and mid-size business operations, powering everything from the essential Exchange email server and mobile/remote email access, to critical order processing applications and customer databases. Watch this webcast to learn more.   VIEW ABSTRACT | GO TO WEBINAR A Checklist for Effective Operational Data Integration Solutions by Oracle Corporation     (WEBINAR) May 04, 2010 - (Free Research) This webcast reviews a checklist of 5 key requirements for implementing high-performance and reliable solutions to integrate data across your operational systems.   VIEW ABSTRACT | GO TO WEBINAR Real-Time Data Integration for Data Warehousing and Operational Business Intelligence by Oracle Corporation     (VENDOR WHITE PAPER) January 19, 2010 - (Free Research) Read this white paper for a discussion of the business reasons to move to real-time data warehousing and common data integration approaches, with an emphasis on using real-time CDC capabilities and Oracle solutions.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Introduction to Data Mining by MicroStrategy Incorporated     (VENDOR WHITE PAPER) June 30, 2010 - (Free Research) This research paper defines data mining in technical and business terms, exploring the process from the predictive modeling stage through to real-world applications. Read this paper for insights into the integration of data mining with business intelligence, useful data mining algorithms, and the role of Predictive Model Markup Language (PMML).   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER How CFOs Use Business Intelligence to Turn Finance from Record Keepers to Strategic Advisors by MicroStrategy Incorporated     (VENDOR WHITE PAPER) June 30, 2010 - (Free Research) This TDWI Best Practices report identifies how business intelligence (BI) enables finance and accounting executives, managers and analysts to be powerful agents of organizational change. The paper includes practical advice and best practices for finance departments to partner with IT to leverage financial and non-financial data strategically.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Make the Most of Your Customer COE: A 3-Step Approach by SAP America, Inc.     (VENDOR WHITE PAPER) June 23, 2010 - (Free Research) To achieve effective objectives and drive effective Application Lifecycle Management, an organization must transform its Customer COE by enhancing the value it delivers to the business. Read this paper to learn so much more.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Data Mart Consolidation and Business Intelligence Standardization: Getting the Most Value Out of Information by SAP America, Inc.     (VENDOR WHITE PAPER) March 12, 2010 - (Free Research) Making information more broadly and easily available to more users throughout an organization - and beyond the organization - has never been a more strategic corporate imperative. In growing numbers, enterprises are coming to understand the value of placing consistent, integrated data into the hands of everyone who needs it.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Data Integration: Creating a Trustworthy Data Foundation for Business Intelligence by SAP America, Inc.     (VENDOR WHITE PAPER) June 02, 2009 - (Free Research) This white paper discusses the importance of data integration and help you identify the key challenges of integrating data. It also provides you with an overview of data warehousing and its variations, as well as summarizes the benefits and approaches to integrating data.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Building a Data Quality Scorecard for Operational Data Governance by DataFlux Corporation     (VENDOR WHITE PAPER) June 06, 2008 - (Free Research) Operational data governance is the process of evaluating data to see if data effectively satisfies the organization's business needs. This is measured with a "data quality scorecard", a management tool for monitoring organizational performance.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Identity Resolution for Data Quality and Master Data Management by DataFlux Corporation     (VENDOR WHITE PAPER) June 2010 - (Free Research) In this paper, David Loshin from Knowledge Integrity explores the root cause of the "dual challenge" of identity resolution, examines how parsing and standardization contribute to the process, and reviews different ways that similarity scoring and approximate matching algorithms can help resolve identical entities despite variant representations.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Lessons Learned: Survey of Financial Services Companies Uncovers Data Governance Trends by DataFlux Corporation     (VENDOR WHITE PAPER) January 2010 - (Free Research) In the summer of 2009, DataFlux conducted a survey to understand data management trends in the financial services industry. The research examined how this industry is approaching managing its data, the breadth and depth of data governance in this sector, what motivates data management strategies, and more.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER De-Risking Data Migration: The Case for Data Quality Technology by DataFlux Corporation     (VENDOR WHITE PAPER) January 2010 - (Free Research) This paper provides practical advice that will help the reader understand the pivotal role data quality technology must play in a data migration and describes five distinct implementations of data quality technology in detail.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Customer Centricity Master Data and the 360 Degree View by DataFlux Corporation     (VENDOR WHITE PAPER) January 2010 - (Free Research) This paper will provide a list of questions that should be considered and reviewed during any project designed to deliver a 360-degree view. The paper then explores how information sharing and identity resolution combine to show the connection between MDM and enterprise customer-centricity.   VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Data Driven Marketing by IBM     (ANALYST REPORT) October 2009 - (Free Research) Read this report to learn the findings of an Aberdeen Group study examining how organizations are using data to impact marketing performance and marketing effectiveness. This study offers best practices from hundreds of organizations that identify how to use data to achieve superior performance.   VIEW ABSTRACT | GO TO ANALYST REPORT 1 - 25 of 35 | Next Page

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