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Filter results by: All document types Analyst Reports Articles Case Studies Demos E-Learning Tutorials Podcasts Videos Vendor White Papers Webinars Sort results by: Relevance | Date | Company | Price Topics Related to your Search: Business Intelligence Solutions |  Data Security |  Security Policies |  Enterprise Data Protection and Privacy |  Workforce Management |  Human Resource Management |  Business Process Management (BPM) |  Customer Service (General) |  Call Center Management |  Human Capital Management  Research 1 - 25 of 172 | Next Page   Empowerment as a Growth Strategy: How Empowering Customer-facing Employees Leads to Extraordinary Results by Oracle Corporation     (VENDOR WHITE PAPER) September 2007 - (Free Research) Discover how empowering key customer-facing employees is the new path to achieving extraordinary, sustainable results. Read this white paper to learn four best practices on how establish an employee empowerment strategy.    VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Web Monitoring for Employee Productivity Enhancement by GFI Software Ltd.     (VENDOR WHITE PAPER) June 2009 - (Free Research) Employees both want and don't want to have their Internet use restricted. The key to success in gaining productivity and employee acceptance of the problem is the perception of fairness, clear goals and self enforcement. Web monitoring is good for business.    VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Increasing the Business Value of Mobility by Intel Corporation     (VENDOR WHITE PAPER) December 2008 - (Free Research) Intel is combining new mobile technologies with innovative workspace designs to increase the productivity and satisfaction of its employees and reduce operating costs. In this white paper, Intel IT shares its experiences and insights in designing, implementing and supporting the new environment.    GO TO VENDOR WHITE PAPER The Insider Threat and Mobile Devices: Employees Evade and Ignore Security Policies by IronKey     (WEBINAR) May 2009 - (Free Research) Insider threat represents one of the largest security risks to organizations today. Join IronKey and the Ponemon Institute to review recent research regarding employee non-compliance and learn how successful companies enforce policies to stay secure.    VIEW ABSTRACT | GO TO WEBINAR The Hidden Costs of Compliance: Employee Morale by Oversight Systems     (VENDOR WHITE PAPER) August 2008 - (Free Research) While the costs of Sarbanes-Oxley compliance continue to add up, executives must recognize the hidden costs. This paper discusses how SOX's ongoing requirements affect the companies who cannot afford to repeat the compliance efforts.    VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Profiting from Absence Management: How to Cut the Costs of Employee Absences by Infor     (VENDOR WHITE PAPER) December 2008 - (Free Research) This paper explains how a decisive strategy and integrated systems will enable you to surmount the costly barriers now associated with employee absence management.    VIEW ABSTRACT | GO TO VENDOR WHITE PAPER To Trust or Not - Top 10 Security Risks for Unwary Employees by Blue Coat     (VENDOR WHITE PAPER) May 2009 - (Free Research) To eliminate the gray area of what your employees should and should not trust, know your web defense. This short paper provides a Top 10 list of risks that your employees may assume they can trust but your web defense should not.    VIEW ABSTRACT | GO TO VENDOR WHITE PAPER The Insider Threat and Mobile Devices: Employees Often Evade and Ignore Security Policies by IronKey     (PRESENTATION TRANSCRIPT) May 2009 - (Free Research) Check out this presentation transcript to learn about the results of a study concerned with the extent to which employees in U.S. companies are complying or not complying with reasonable data protection and security practices.    VIEW ABSTRACT | GO TO Q&A: The Insider Threat and Mobile Devices--Employees Evade and Ignore Security Policies by IronKey     (PODCAST) May 2009 - (Free Research) In this informative podcast, learn how to avoid insider attacks. Recent research from the Ponemon Institute outlines how employee "rates of non-compliance" continue to increase and how deploying managed USB flash drives aids in enforcing current policies.    VIEW ABSTRACT | GO TO PODCAST How to Ensure That Your Employees Will Want to Use CRM by Pivotal CRM, a CDC Software solution     (VENDOR WHITE PAPER) February 2009 - (Free Research) This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.    VIEW ABSTRACT | GO TO VENDOR WHITE PAPER In these economic times, how can Data Loss Prevention for Endpoint help you protect confidential information? by Symantec Corporation     (WEBINAR) February 2009 - (Free Research) In this webcast, learn how employees use data at the endpoint, best practices for discovering and protecting confidential data on desktops and laptops, and why securing your endpoint is critical to effective DLP coverage.    VIEW ABSTRACT | GO TO WEBINAR Data Loss During Downsizing: When Employees Exit, So Does Data by Symantec Corporation     (WEBINAR) March 2009 - (Free Research) In this webcast, learn why you need to know exactly where sensitive data resides, how it is being used, and how to prevent it from being copied, downloaded or sent outside the company.    VIEW ABSTRACT | GO TO WEBINAR 2009 Ponemon Report: Data Loss Risks During Downsizing by Symantec Corporation     (ANALYST REPORT) February 2009 - (Free Research) This report sponsored by Symantec, covers a national study conducted by Ponemon Institute and explores what employees are doing with the data on the laptops their employers provided them.    VIEW ABSTRACT | GO TO ANALYST REPORT Employee Productivity Suite: Imagine Government Agencies where Productivity is powered by the Human Voice by Nuance     (ARTICLE) February 2009 - (Free Research) Nuance's Employee Productivity Suite provides speech-driven applications that cut costs while enhancing employee and contractor communications, productivity and business processes - within or across government offices and agencies.    VIEW ABSTRACT | GO TO ARTICLE REI: Workforce Optimization and Management by Infor     (CASE STUDY) December 2008 - (Free Research) REI implemented Workbrain for Retail, a centralized, web-based workforce management solution as it is specifically designed to meet the complex challenges faced by retailers and provides a single-source solution for workforce optimization.    VIEW ABSTRACT | GO TO CASE STUDY The solution to simplifying workforce management processes: A Burlington Coat Factory Case Study by Infor     (CASE STUDY) December 2008 - (Free Research) Burlington Coat Factory faced the challenge of efficiently handling workforce management processes across 417 stores in 44 states, so they choosed Infor HCM Workforce Management to optimize workforce management processes across the enterprise.    VIEW ABSTRACT | GO TO CASE STUDY When Corporate Network Safety Starts at Employees' Homes: Protecting Your Network from Home Wireless Hackers by WatchGuard Technologies, Inc.     (VENDOR WHITE PAPER) August 2008 - (Free Research) This white paper covers eight essential tips for nailing down security for off-site wireless users. Share it with your remote users today to help them work from home safely.    VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Employee Productivity Suite: Imagine a Healthcare Campus Where Productivity is Powered by the Human Voice by Nuance     (VENDOR WHITE PAPER) February 2009 - (Free Research) Nuance's Employee Productivity Suite provides speech-driven applications that cut costs while enhancing faculty, staff and patient communications, productivity and business processes - within a hospital or across campuses and facilities.    VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Employee Productivity Suite: Imagine a Campus where Productivity is powered by the Human Voice by Nuance     (ARTICLE) February 2009 - (Free Research) Nuance's Employee Productivity Suite provides speech-driven applications that cut costs while enhancing faculty, staff and student communications productivity and business processes.    VIEW ABSTRACT | GO TO ARTICLE Regulations Shift Focus on Outbound Email Security by Proofpoint, Inc.     (VENDOR WHITE PAPER) July 2008 - (Free Research) Outbound email and other electronic communications pose a significant risk for data loss or leakage. This white paper will examine the new email security and compliance challenges and ways to address them.    VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Proactive PC Support Improves Service and Lowers Total Cost of Ownership by Intel Corporation     (VENDOR WHITE PAPER) January 2009 - (Free Research) Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.    GO TO VENDOR WHITE PAPER Employee Productivity Suite: SpeechAttendant®/OpenSpeechAttendant™ by Nuance     (ARTICLE) February 2009 - (Free Research) By offering your callers the convenience and ease of use of a speech-enabled auto attendant system, your organization will reap the benefits of decreased telecommunications costs, increased employee productivity, and an enhanced corporate image.    VIEW ABSTRACT | GO TO ARTICLE Airline Personnel Fain Quick, Easy Access to Flight Information on Blackberry Smartphones by BlackBerry     (CASE STUDY) February 2009 - (Free Research) When Sun Country Airlines needed a solution to give employees data about flights and information to improve customer service and operations management, they turned to Blackberry. The Solution? Six highly useful applications were created for 50 BlackBerry smartphones to help airline employees check everything from delayed flights to lost baggage.    VIEW ABSTRACT | GO TO CASE STUDY Managing your communications overload by Orange Business Services     (VENDOR WHITE PAPER) June 2009 - (Free Research) In recent years, there has been a communications explosion. The sound of a busy signal is obsolete and can no longer be tolerated in the fast-paced business world. Employees, partners, suppliers and customers need immediate access to the people who make their businesses go, and delays cost time and money. Read on to learn more.    VIEW ABSTRACT | GO TO VENDOR WHITE PAPER Ensuring Enterprise-Wide Compliance by Infor     (VENDOR WHITE PAPER) December 2008 - (Free Research) A key element of any labor compliance program is improving the accuracy, auditability, and consistency of workforce management processes-employee forecasting and scheduling, time and attendance, and workforce reporting.    VIEW ABSTRACT | GO TO VENDOR WHITE PAPER 1 - 25 of 172 | Next Page